Data Protection & Privacy

xbajie Privacy Policy — How We Protect Your Personal Data

At xbajie, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward so you always know where you stand.

Last updated: January 2024  |  Applies to all xbajie accounts
SSL Encrypted No Data Selling Your Data, Your Rights 18+ Only
Privacy at a Glance
We never sell your personal data to third parties
All data is protected by SSL encryption
You can request access to your data at any time
We only collect what we actually need
You can close your account and delete your data
Payment data is handled by your mobile bank, not stored by us
How xbajie Protects Your Privacy

Six core privacy principles that guide how xbajie handles your personal information every single day.

End-to-End Encryption

Every piece of data you send to xbajie — from your registration details to your payment requests — travels over an SSL-encrypted connection. This means your information cannot be intercepted or read by anyone outside of xbajie's secure systems.

Minimal Data Collection

xbajie only collects the personal data that is genuinely necessary to operate your account, verify your identity, and process your transactions. We do not collect data for the sake of it, and we do not build marketing profiles from your gaming activity.

No Third-Party Data Sales

xbajie does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data stays within xbajie's systems and is only shared with service providers who are contractually bound to protect it.

Payment Privacy

When you deposit or withdraw via bKash, Nagad, or Rocket, your full payment credentials are handled directly by your mobile banking provider. xbajie only receives confirmation of the transaction — we never store your mobile banking PIN or full account details.

Your Rights, Respected

You have the right to access, correct, or delete the personal data xbajie holds about you. You can make a data request at any time by contacting our support team. We will respond within a reasonable timeframe and without unnecessary friction.

Clear Data Retention

xbajie retains your personal data only for as long as it is needed to operate your account or comply with legal obligations. When data is no longer required, it is securely deleted from our systems. We do not hold onto data indefinitely.

Important: This Privacy Policy explains how xbajie collects, uses, stores, and protects your personal data. By registering an account on xbajie, you confirm that you have read and understood this policy. If you have any questions, contact us at [email protected] before registering.

01 Introduction

Welcome to the xbajie Privacy Policy. xbajie is an online gaming platform built for players in Bangladesh, offering games including Super Bingo, Bingo Fishing, Star Fishing, 3-Hand Casino Hold'em, Racing, Zuma Dragon, and Win. To operate these services and keep your account secure, xbajie needs to collect and process certain personal information about you.

This Privacy Policy sets out in plain language exactly what personal data xbajie collects, the reasons we collect it, how long we keep it, who we may share it with, and what rights you have over your own information. We have written this policy to be as clear and straightforward as possible — because we believe you deserve to know exactly how your data is handled, without having to wade through pages of legal jargon.

This policy applies to all users of the xbajie platform, including anyone who visits the site, registers an account, makes a deposit, plays a game, or contacts our support team. By using xbajie, you agree to the practices described in this Privacy Policy.


02 Data We Collect

xbajie collects personal data in two ways: information you provide directly when you register or use the platform, and information that is collected automatically when you interact with the xbajie website or app.

Data Type Examples How Collected
Identity Data Full name, date of birth, gender Registration form
Contact Data Email address, phone number Registration form
Verification Data National ID, selfie photo KYC verification process
Transaction Data Deposit amounts, withdrawal history, game bets Platform activity
Technical Data IP address, device type, browser, OS Automatic collection
Usage Data Pages visited, games played, session duration Automatic collection
Communications Data Support chat logs, emails sent to xbajie Customer support interactions

What We Do Not Collect: xbajie does not collect your mobile banking PIN, full payment account credentials, or any biometric data beyond what is required for identity verification. We do not track your activity on other websites.


03 How We Use Your Data

xbajie uses your personal data only for legitimate purposes that are directly connected to operating your account and providing our gaming services. We do not use your data for purposes that would surprise you or that you would not reasonably expect.

  • To create and manage your xbajie account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the xbajie platform.
  • To provide customer support and respond to your queries, complaints, or account requests.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To comply with legal and regulatory obligations that apply to xbajie as an online gaming operator.
  • To improve the xbajie platform by analysing how players use our games and services — using aggregated, anonymised data only.
  • To enforce our Terms and Conditions and protect the integrity of the xbajie platform.

Marketing Communications: xbajie may send you promotional emails or messages about bonuses and new games. You can opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing will not affect your ability to use your account.


04 Legal Basis for Processing

xbajie processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing your registration data, managing your account, and handling your transactions are necessary to fulfil the contract between you and xbajie.
  • Legal obligation: Identity verification, fraud prevention, and transaction record-keeping are required by applicable laws and regulations.
  • Legitimate interests: Improving our platform, detecting abuse, and maintaining platform security are in the legitimate interests of xbajie and our players, provided these interests do not override your privacy rights.
  • Consent: Where we send you marketing communications, we do so on the basis of your consent, which you can withdraw at any time.

05 Data Sharing

xbajie does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances in which xbajie may share your data with trusted parties:

  • Payment processors: When you make a deposit or withdrawal, transaction details are shared with your mobile banking provider (bKash, Nagad, or Rocket) to process the payment. These providers have their own privacy policies.
  • Identity verification providers: xbajie may use third-party KYC services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
  • Technology and hosting providers: xbajie uses secure cloud infrastructure and technology partners to operate the platform. These partners process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities: xbajie may disclose your data to law enforcement agencies, regulators, or courts if required to do so by law or in response to a valid legal request.
  • Fraud prevention: In cases of suspected fraud or money laundering, xbajie may share relevant data with fraud prevention agencies or financial intelligence units.

Data Processing Agreements: All third parties who process personal data on behalf of xbajie are required to sign data processing agreements that obligate them to protect your data and use it only for the specified purpose.


06 Cookies & Tracking

xbajie uses cookies and similar tracking technologies to make the platform work properly and to understand how players use our services. A cookie is a small text file stored on your device when you visit a website.

  • Essential cookies: These are required for the xbajie platform to function. They keep you logged in, remember your session preferences, and ensure the site loads correctly. You cannot opt out of essential cookies without affecting your ability to use xbajie.
  • Analytics cookies: xbajie uses anonymised analytics data to understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and cannot be used to identify individual players.
  • Security cookies: These help xbajie detect suspicious login attempts, bot activity, and other security threats.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the xbajie platform. xbajie does not use third-party advertising cookies or cross-site tracking technologies.


07 Payment Data & Financial Privacy

xbajie takes the privacy of your financial information very seriously. When you make a deposit or request a withdrawal using bKash, Nagad, or Rocket, the transaction is processed directly through your mobile banking provider's secure system.

  • xbajie does not store your mobile banking PIN, password, or full account number on our servers.
  • xbajie receives only a transaction confirmation and reference number from your mobile banking provider — not your full payment credentials.
  • Transaction amounts, dates, and reference numbers are stored in your xbajie account history for record-keeping and dispute resolution purposes.
  • All payment data stored by xbajie is encrypted at rest and in transit.
  • xbajie may request documentation to verify the source of funds for large transactions, in line with our anti-money laundering obligations.

Third-Party Payment Privacy: When you use bKash, Nagad, or Rocket to transact with xbajie, your use of those services is also governed by the privacy policies of those providers. xbajie is not responsible for how those providers handle your data.


08 Data Security

xbajie implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and xbajie's servers.
  • Encryption of sensitive data stored in xbajie's databases, including identity verification documents and transaction records.
  • Access controls that restrict which xbajie staff members can access personal data, based on their role and the minimum necessary access principle.
  • Regular security audits and vulnerability assessments of the xbajie platform.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Monitoring systems that detect and alert on suspicious login activity or unusual account behaviour.

Your Role in Security: While xbajie takes every reasonable step to protect your data, you also play an important role. Keep your xbajie password strong and unique, do not share it with anyone, and contact [email protected] immediately if you suspect your account has been accessed without your permission.


09 Data Retention

xbajie retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention periods apply:

  • Active accounts: Personal data is retained for the full duration of your account being active on xbajie.
  • Closed accounts: After an account is closed, xbajie retains certain data — including identity verification records and transaction history — for a minimum period required by anti-money laundering and financial regulations.
  • Support communications: Records of customer support interactions are retained for a reasonable period to assist with follow-up queries and dispute resolution.
  • Marketing data: If you have opted in to marketing communications, your contact details are retained until you opt out or request deletion.

When personal data is no longer required, xbajie securely deletes or anonymises it so that it can no longer be linked to you as an individual.


10 Your Privacy Rights

As a user of xbajie, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected].

Right of Access

Request a copy of all personal data xbajie holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Response Time: xbajie will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are releasing data to the correct person.


11 Children's Privacy

xbajie is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on xbajie or attempt to use our services.

If xbajie becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment source. If you believe a minor has registered on xbajie, please contact us at [email protected] immediately.

Age Verification: xbajie uses identity verification checks to confirm that all registered players are 18 or older. These checks are a mandatory part of the registration and withdrawal process.


12 Changes to This Privacy Policy

xbajie may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players by email and display a notice on the xbajie platform.

The updated Privacy Policy will take effect from the date shown in the "Last Updated" notice at the top of this page. Continuing to use xbajie after that date means you accept the updated policy. If you do not agree with the changes, you should stop using xbajie and contact our support team to close your account.

We recommend checking this page periodically so you are always aware of how xbajie handles your personal data.


13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how xbajie has handled your personal information, please get in touch with our support team:

  • Email: [email protected] — we aim to respond to all privacy-related queries within 48 hours.
  • Live Chat: available inside your xbajie account at any time.
  • For general questions, visit our FAQ page.

For information about your rights and obligations as a player, please also read our Terms and Conditions and our Responsible Gaming page.

Safe & Secure

Your Privacy is Protected. Play with Confidence on xbajie.

Register your free xbajie account today. Deposit with bKash or Nagad, enjoy our full game library, and know that your personal data is always handled with care.

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